Shipping and Postage
We've worked really hard to keep all our prices low, and that includes our postage rates. When you checkout you will see the exact shipping charge based upon your delivery address and the value of your order.
We use TNT to delivery around Australia. This means you get your packages quickly. Rates are calculated at Check-Out. We charge a standard shipping rate based on weight. Our standard shipping rates are:
$7.95 - up to 5kg
$12.95 - up to 10kg
Cheeky Wipes are shipped separately, and incur a flat $15 shipping fee.
However, if you spend $200 or more in total on your order, then you get free shipping on everything - yah!
We deliver anywhere. We use DHL or FedEx to delivery internationally. Rates are calculated at Check Out.
How do I get free delivery?
If you spend over $200 and live in Australia, you will get free delivery on your items. That simple.
Our processing time from you placing an order is 2 business days. Shipping takes 2-4 business days. You should receive a tracking number related to your order within a week of ordering. However, if we need to use Australia Post - usually due to your address being rural or a PO Box, then we may not provide a tracking number. Contact us if you have any concerns.
If you need your order urgently, please make a note when placing your order and get in touch with us as soon as possible, so that we can try and make arrangements to speed up delivery. This is not guaranteed, but we will try our best.
The above times will change if we are on holiday and you can expect longer delays - notification of this comes via newsletter or on the banner on the website.